[well, they tied with Lexus anyway.
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Quote:
I am very excited to report that J.D. Power and Associates announced this morning that Buick is ranked No. 1 in its Vehicle Dependability Study (VDS) – tied with Lexus. This is the first time ever that Buick has achieved this ranking, and comes on the heels of another great win for Buick – second place in the Customer Satisfaction Index – thanks to outstanding work by all of you and your teams.
In the VDS, Buick improved eight points from third last year (153 ppH) to first (145 ppH), earning a share of the lead with Lexus, which has owned the top ranking for 12 years. As you know, the VDS evaluates vehicle quality after three years of ownership. Owners rate vehicles based on problems experienced during the previous 12 months. Results are summarized with a problems-per-100-vehicles (pp100) designation. This year’s industry average was 216 ppH.
This is great news and another affirmation that our quality is equal to or better than any other manufacturer. In fact, some in the industry have characterized Buick as the “American Lexus.”
In the first quarter of 2007, we advertised the fact that Buick stands for quality. With, this latest and greatest accolade, the No. 1 ranking continues to solidify all of the elements that make up our Buick Quality Advantage, including better warranty coverage and the suite of services that protect, guide and educate, like OnStar Turn-By-Turn and onboard vehicle diagnostics. ..
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JD Power has to approve every communication so at this point there is nothing to link to.