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NEVER admit you did anything, if you want anything replaced by a protection plan.
If you said you dropped it, he can deny it saying it was intentional damage.
When I worked at Staples, the plans we sold only extended the warranty. The accidental plan was the only one that covered negligence.
So did you get the extended or accidental is the question? Did you read the fine print. They generally sell these to people who probably will forget they have coverage to pocket the money.
Some cases they work very well.
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