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hates "smart" people
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Discussion Starter #1
I need to harness the power of club3g.

Long story short, my sister dropped her WD Cloud from 2 feet to a carpeted floor. Now the LED showing a solid red.

I remove the hard disk from the enclosure and plugged it into my PC. I can feel the Hard Disk spinning, that's about it. It is not detected in BIOS. In this case, is the PCB of the hard disk itself dead?
 

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Wut Wut In Da Butt
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36,300 Posts
Ugh ... I had experience with my friend's WD external drive. You can't just pull the drive because the enclosure itself has an encryption chip. Read more here: https://www.ifixit.com/Answers/View/139809/External+Western+Digital+broken+harddrive

So I'm not sure if your HDD itself is dead or encrypted. Anyways, the only way I could fix the drive was to reformat it and install it in another external case. I wasn't able to salvage data. Sorry :happysad:
 

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hates "smart" people
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3,569 Posts
Discussion Starter #3
Ugh ... I had experience with my friend's WD external drive. You can't just pull the drive because the enclosure itself has an encryption chip. Read more here: https://www.ifixit.com/Answers/View/139809/External+Western+Digital+broken+harddrive

So I'm not sure if your HDD itself is dead or encrypted. Anyways, the only way I could fix the drive was to reformat it and install it in another external case. I wasn't able to salvage data. Sorry :happysad:
I have heard of the encryption chip, but I believe it only applies to the WD Passport and MyBook series. Element series doesn't have that chip. Not too sure about other lines like WD Cloud. I believe it doesn't have that chip.

Even if it has the chip, I would assume that the BIOS should be able to pick it up?
 

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"I dunno" guy
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2,555 Posts
Do you hear ticking sounds as it spins up? If not, the head's crashed and ain't moving no more. If you hear constant ticking, then it is woefully misaligned and you ain't getting shit off it.
 

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Disfunctional
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109 Posts
YOU CAN ALWAYS MATCH THE DRIVE WITH THE SAME WD HARD DRIVE.
It is simple ,I was a I.T for half of my life until I opened my own shop.
This is what you do,first after pulling the drive out find the same type of drive to replace it.when you have the replacement drive open them both up put on a pair of latex gloves and swap the drive platters from the bad one to the good one
https://www.youtube.com/watch?v=Fbr-OLJbzu8

you kinda get the idea from this video but it is much more simplistic than they made it.good luck:p
 

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"I dunno" guy
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2,555 Posts
If you have another identical drive (the actual drive, not the enclosure), you could try swapping PCBs. But you do need to check if it is a SED or not. If it is an SED, swapping the board ain't going to do anything since the data will still be encrypted.
 
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