[pp_e]

im having issues with outlook, it tells me i need to use the "inbox repair tool" it states that its recieving messages, but then goes to this error.

I cant even look or scroll thru my current emails, without this error poping up. someone told me just to ditch outlook express & go with Thunderbird? ive never heard of it, and since all these emails are for business....i need something reliable.

help

 

[Phinhead54]

Telling someone to switch e-mail clients because they don't like one or another is not a solution ... use the inbox repair tool and see how it works.

 

[HIJACKER]

Thunderbird is created by Mozilla (same who did Firefox).

Sounds like you have a corrupted email message somewhere. Are your emails stored in a PST? If so, run a repair on that first. As far as Thunderbird, its a nice utility and works very well.

 

[pp_e]

i hate to sound like a total noob, but....i am. how do i get to this repair feature? i will post the error message in a sec.

 

[pp_e]

 

[pp_e]

hope there is nothing personal...that i need to delete or erase? so no one will uber hack me?

 

[Phinhead54]

Search for scanpst.exe on your hard drive, run it and point it towards the .pst file. Make a copy of the .pst file as a backup first.

 

[Glenn]

How to find and run the Inbox Repair tool in Outlook

The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system.

For Microsoft Windows NT and Microsoft Windows 2000:

C:\Program Files\Common Files\System\Mapi\1033\NT​

For Microsoft Windows 95 and Microsoft Windows 98:

C:\Program Files\Common Files\System\Mapi\1033\95​

The Inbox Repair Tool installs automatically during Microsoft Outlook 2002 and Microsoft Office Outlook 2003 setup. Unlike the Microsoft Office 97 version of the tool, Microsoft Office 2000 does not place the Inbox Repair tool on a menu. To use the Inbox Repair tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

The Scanpst.exe file is typically located in one of the following folders:

<disk drive>:\Program Files\Common Files\System\Mapi\1033\
<disk drive>:\Program Files\Common Files\System\MSMAPI\1033​

To run the Inbox Repair Tool, follow these steps:

1. Click Start, and then point to Find or to Search, depending upon your operating system.
2. In the Search for files or folders named box, type scanpst.exe
3. Double click the Scanpst.exe file to open the Inbox Repair Tool.
4. Type the path and the file name of the personal folders (.pst) file or click Browse to locate the file by using the Windows file system.
5. Click Start.

Thunderbird, as mentioned, is from Mozilla, and is the companion software to Firefox. When install and running for the first time, it will ask you if you want to import anything--it can import emails and settings from Outlook for you. Although I don't know how well it would import if your Outlook .pst files are corrupt, so you should still try to run the repair tool first.

Afterwards, you can try out Thunderbird to see if you like it, or if you want to go back to Outlook.

 

[pp_e]

thank you gentlemen, it fixed the problem.

any suggestions on some filters for outlook? we changed servers recently and i seem to be getting more junk mail then normal. thoughts?

 

[HIJACKER]

thank you gentlemen, it fixed the problem.

any suggestions on some filters for outlook? we changed servers recently and i seem to be getting more junk mail then normal. thoughts?

You can change the settings to make it more restrictive on classifying junk mail. Helps a lot, but you're also more likely to have things you need sent in junk, so keep an eye on it.